Examining the Effect of Staff Training and Development on Human Resource Performance: A Case Study of the Tanzania Port Authority
DOI:
https://doi.org/10.59645/abr.v15i3.128Keywords:
Staff training and development, Human resource performanceAbstract
The study examined the effects of staff training and development on human resource performance. To achieve the main objective, three specific objectives were developed; to assess the effectiveness of training and development on human resource performance, to assess the effect of training methods offered on human resource performance, and third was to determine the effects of different types of training offered on human resource performance at the Tanzania Port Authority (TPA). Data were collected using questionnaires and interviews from a sample of 120 randomly selected respondents. Data were analysed using Statistical Package for Social Science and the findings are presented using tables and figures. Qualitative data from interviews were analysed using the thematic analysis method. Results revealed that training of employees successfully improved the performance of the workers. Moreover, the results showed that out of five ways in which employees were selected for the training, the use of performance appraisal results has been most effective at TPA.
References
Ahmed, I. and Yohanna, Y. (2014). Training and development as a tool for enhancing employee’s productivity: A case study of Ashaka cement company, Nigeria Plc. IOSR Journal of Business and Management. 16. 17-26. 10.9790/487X-16531726
Alcacer, J. and Oxley, J. (2014). Learning by supplying. Strategic Management Journal. Vol. 35, No. 2, Pp. 204-223.
Alexander, T. R., and Hui, W. (2011). The impact of employee perceptions of training on organizational commitment and turnover intentions: A study of multinationals in the Chinese service sector. The International Journal of Human Resource Management, 22(8), 1765-1787.
Amegayibor, G. K. (2021). Training and development methods and organizational performance: A case of the local government organization in Central Region, Ghana. Journal of Social, Humanity, and Education (JSHE) ISSN 2746-623X, Vol 2:1, 35-53 https://doi.org/10.35912/jshe.v2i1.757
Becker, G. S. (1993) Human Capital – A Theoretical and Empirical Analysis, with Special Reference to Education. 3rd Edition. Chicago. The University of Chicago Press, Ltd.
Bollinger, A. S. and Smith, R. D. (2001). Managerial organizational knowledge as a strategic asset. Journal of Knowledge Management, 5(1), 8-18.
Chanuan U. (2020). Advanced Quantitative Research Methods in Public Policy. Kasem Bundit University: Public Policy and management, Lecture document 2-2020.
Cole, G. A. (2012). Personnel and Human Resource Management (5th Ed). London: York Publishers.
Costen, W. and Salazar, J. (2011). The Impact of Training and Development on Employee Job Satisfaction, Loyalty, and Intent to stay in the Lodging Industry. Journal of Human Resources Management in Hospitality and Tourism Vol.10 issue 3
Drucker, P. F. (1999). Knowledge-Worker Productivity: The Biggest Challenge. California Management Review, Vol. 41 No. 2, pp. 79-94
Ezam, Q. and Hyder, S. I. (2018). Impact of Training and Development on Employees' Engagement: Empirical Evidence from Pakistani Banking Sector” in India.
Fejoh1, J. and Faniran, V. L. (2016). Impact of In-Service Training and Staff Development on Workers’ Job Performance and Optimal Productivity in Public Secondary Schools in Osun State, Nigeria. Journal of Education and Practice. Vol.7(33). Pp. 183-189.
Gao, J. (2015). Performance Measurement and Management in the public sector: Some lessons from Research Evidence Public Administration Development. Vol. 35.
Hinkka, V., Eckhardt, J., Permala, A., and Mantsinen, H. (2016). Changing Training Needs of Port Workers Due to Future Trends, Transportation Research Procedia. Vol. 14, Pp. 4085-4094.
Huie, C. P., Cassaberry, T. and Rivera, A. K. (2020). The Impact of Tacit Knowledge Sharing on Job Performance. International Journal on Social and Education Sciences. Vol. 2: 1. Pp.34-40. https://files.eric.ed.gov/fulltext/EJ1264026.pdf
Iqbal, A., & Khan, M. M., Mohmand, Y.T., Mujtaba, B. G., (2020). The Impact of in-Service Training and Motivation on Job Performance of Technical and Vocational Education Teachers: Role of Person-Job Fit. Public Organization Review, Springer, vol. 20(3), pages 529-548.
Kitone, E. (2022). Training and employee performance in private hospitals in Uganda: A case of Kisubi Hospital. Student Thesis, Nkumba University Repository. Uganda. https://pub.nkumbauniversity.ac.ug/xmlui/handle/123456789/881
Kothari, C. R. (2004). Research methodology: Methods and techniques (2nd revised edition). New Delhi: New Age International (P) Limited, Publishers. New Delhi and Bangalore.
Kumari, G., Joshi, G., and Pandey, K. M., (2014). Analysis of Factors Affecting Job Satisfaction of the Employees in Public and Private Sector in India. IJTEMT. Vol. 3:1.
Lakstigala, I. &Balina, S. (2019) The Importance of Improving The Competence of Employees in the 21st Century. Journal of Economics and Management Research 8 116-129
Malik, M. S. & Shahzadi, S. (2022) Unfolding the ramifications of workplace bullying: An empirical justification of conservation of resource theory in telecommunication sector of Pakistan, Cogent Business & Management, 9:1,
Munawar Khan, Wali Rahman, & Muhammad Saqib Anjum Lughmani. (2022). Behavior Modification Interventions and Training Effectiveness in Higher Education’s Training Institutes. UW Journal of Management Sciences, 6(1), 128–147. Retrieved from https://uwjms.org.pk/index.php/uwjms/article/view/104
Palinkas, L.A., Horwitz S.M., Green, C.A., Wisdom, J.P., Duan, N., and Hoagwood, K. (2015). Purposeful Sampling for Qualitative Data Collection and Analysis in Mixed Method Implementation Research. Adm Policy Ment Health. Sep;42(5):533-44. doi: 10.1007/s10488-013-0528-y. PMID: 24193818; PMCID: PMC4012002
Paposa, K. K., & Kumar, Y. M. (2019). Impact of Training and Development Practices on Job Satisfaction: A Study on Faculty Members of Technical Education Institutes. Management and Labour Studies, 44(3), 248–262. https://doi.org/10.1177/0258042X19851649
Rani, K. and Garg, D. (2014). A Study on Training and Development in Public Sector Banks. International Journal of Management and Social Sciences Research (IJMSSR). Vol. 3:1. Pp.33-37.
Rodriguez, J. & Walters, K. (2017) The Importance of Training and Development in Employee Performance and Evaluation. World Wide Journal of Multidisciplinary Research and Development; 3(10): 206-212.
Samwel, J. O. (2018). Impact of Employee Training on Organizational Performance: A Case Study of Drilling Companies in Geita, Shinyanga and Mara Regions in Tanzania. International Journal of Managerial Studies and Research (IJMSR). Vol.6:1, PP 36-41. http://dx.doi.org/10.20431/2349-0349.0601005
Siddiqui, D. A. and Sahar, N. (2019). The Impact of Training & Development and Communication on Employee Engagement – A Study of Banking Sector” in Karachi. Business Management and Strategy. Vol. 10:1
Susanj, Z., Jakopec, A., and Đorić, A. (2020). Academics' effectiveness and professional development in Croatia: Challenges for human resource management in higher education institutions. European Journal of Education. Vol. 55(4).
TPA (2016). Tanzania Ports Authority. Annual Report and Accounts for the year ended 30th June 2016. Ministry of Works, Transport and Communications. Dodoma, Tanzania.
TPA (2018). Tanzania Ports Authority. Annual Report and Accounts for the year ended 30th June 2018. Ministry of Works, Transport and Communications. Dodoma, Tanzania
Truitt, D. L. (2011). The Effect of Training and Development on Employee Attitude as it Relates to Training and Work Proficiency. SAGE Open, 1(3). https://doi.org/10.1177/2158244011433338
Yamane, T. (1973). Statistics: An Introductory Analysis. London: John Weather Hill, Inc.
