The Journal of Informatics

The Implementation of a Records Management Legal Framework for Improved Records Management in Local Government Authorities in Tanzania

2026-06-30T22:45:55+03:00

This study evaluated the implementation of the existing records management legal framework among records management staff and action officers in Local Government Authorities in Tanzania. Specifically, it assessed how effectively these authorities apply the legal framework across different practices to enhance records management. It also examined the factors that influence the implementation process. The research used a mixed-methods approach, combining quantitative and qualitative data collection and analysis. A census sampling method was employed to select 240 respondents from a population of 168 Action Officers, 60 records management staff, and 12 key informants. Qualitative data were collected through interviews and direct observation and analyzed through content analysis. Quantitative data were gathered through questionnaires and analyzed using IBM SPSS. Results showed that only about 22.1% of staff followed the records management legal framework. The study also identified several challenges to implementation, such as insufficient storage facilities and a lack of retention and disposition schedules. Additionally, poor record appraisal was noted, with only 5.0% of Records Management Staff and 18.4% of Action Officers reporting that appraisal is properly conducted to determine record value. The study offers several recommendations to foster the implementation of the records management legal framework in Local Government Authorities.

Use of cloud computing technology by students of a Nigerian University

2026-03-10T18:46:23+03:00

The benefits associated with the use of cloud computing are making the technology popular and increasing its rate of adoption and use, especially in educational institutions. However, the literature search did not reveal many studies that have investigated the use of cloud computing in Nigeria, especially at the individual level. Also, the level of use of cloud computing and the factors influencing the use, especially for educational purposes in Nigeria, have not been adequately explored. The study was therefore designed to investigate the use of cloud computing by students of a first-generation university in Nigeria. The descriptive survey design was adopted and a multistage sampling technique was used to select 335 postgraduate students of the University of Ibadan, Nigeria. A structured and closed-ended online questionnaire was used to collect data. Data were analysed using descriptive and inferential statistics. The students highly use cloud computing for various purposes. Perceived usefulness, perceived ease of use, skill transferability, social influence, facilitating conditions, perceived e-trust, technophilia, and motivation had positive correlations and significant relationships with the use of cloud computing technology, while perceived risk (privacy and security) had a moderately negative correlation and significant relationship. Perceived ease of use had the most significant influence (r_s = 0.627). All nine factors jointly predicted use and constituted 28.8% of the variance in use. Most had the intention to continue to use cloud computing (average mean = 6.47). It is recommended that more awareness of the benefits of cloud computing should be created. Cloud application providers should offer more reliable and secure applications to encourage use. Facilitating conditions, such as the provision of regular electricity supply and cheap and fast internet connectivity, could be provided. The study provides empirical results on the use of cloud computing technologies and the factors influencing use by students, using the variables studied.

System Speed Efficiency and Service Delivery Performance in a Digital Permit System

2026-03-07T14:00:24+03:00

Digital permit management systems are increasingly used in public institutions to improve efficiency, transparency, and responsiveness, yet performance constraints especially system speed inefficiency continue to undermine service delivery in high-demand environments. This study examined the influence of system speed efficiency on customer service delivery within the Ngorongoro Conservation Area Authority Online Permit System at Ngorongoro Conservation Area Authority Arusha, focusing on processing time, system reliability, automated decision channels, timeliness of report generation, and transaction approval efficiency. A quantitative, causal-explanatory design was employed, using structured questionnaires administered to a stratified random sample of 345 respondents. Data were analyzed using descriptive statistics, Pearson correlation, and multiple regression analysis. Results indicated generally favorable perceptions of system speed efficiency, with all speed dimensions showing significant positive inter-correlations, confirming a coherent system quality construct. The regression model demonstrated strong explanatory power, accounting for 69.1% of the variance in customer service delivery, with timeliness of report generation emerging as the most influential predictor. The study contributes by extending information systems success evaluation to conservation-based digital permit platforms in a developing economy and highlighting report-output timeliness as a strategic lever for improving public digital service performance. These findings suggest that performance optimization in public digital systems should prioritize output timeliness rather than front-end automation alone, particularly in high demand regulatory environments.

Integrating Responsible Computing into a Final-Year Computer Science Capstone Project through Industry and Interdisciplinary Co-Teaching: Lecturer Reflections from Kenya

2026-03-12T21:24:34+03:00

Computing education increasingly recognises the need for computer science graduates to address the societal, legal, and ethical implications of emerging technologies such as artificial intelligence, the Internet of Things, and blockchain. Professional bodies, including ACM and IEEE, advocate responsible computing approaches that integrate ethical reasoning throughout the practice and application of computing. However, effectively embedding responsible computing within technical computing courses remains a persistent challenge. This study examines and documents the experiences and reflections of computer science faculty in redesigning the computer science capstone project course to integrate responsible computing and implement it through an interdisciplinary co-teaching approach involving industry professionals and experts from the faculties of law and psychology. Faculty reflections revealed that this collaborative approach exposed students to authentic ethical dilemmas and supported the development of socially responsive design practices. In this study, an interdisciplinary co-teaching framework, in addition to two capstone project evaluation tools a progress evaluation instrument and a structured assessment rubric was developed to guide implementation and ensure alignment between teaching, learning, and assessment. These were used to implement the syllabus for the capstone project course, which was redesigned to integrate responsible computing. Analysis of student projects showed that 96% demonstrated adherence to responsible computing principles and practices. On average, the projects scored a responsible computing integration score of 52.9% that points to moderate but meaningful mastery of ethical and responsible computing considerations in technical design. The finding demonstrates that structured interdisciplinary co-teaching and explicit curricular integration can enhance students’ capacity to apply responsible computing principles and practices in a computer science project. While the approach strengthened project quality, industry collaboration, and student preparedness, faculty also reported challenges, including balancing technical depth with responsible computing content and coordinating interdisciplinary roles.

How Post-Adoption Expectations Affect Users’ Continuance Intentions to Use mHealth in Malawi: Case of Cstock Application

2026-03-09T21:17:06+03:00

Mobile Health (mHealth) has been seen as a potential game-changer for improving healthcare delivery in developing countries. The key to successful technology adoption is continued use, not just initial acceptance. While research on factors influencing ongoing mHealth use is increasing, there is limited focus on how post-adoption expectations affect users' intention to continue using mHealth, especially in the developing world. This study examines how post-adoption expectations affect satisfaction and ongoing mHealth use among community health workers in Malawi, a developing country. The study developed a framework by expanding the expectation-confirmation model and incorporating elements of the updated information-success model. Using a mixed-methods convergent design, data were collected through surveys and semi-structured interviews with community health workers utilising Cstock, an mHealth app for ordering medical supplies via SMS. The findings confirmed that post-usage perceptions of usefulness, information quality, system quality, and service quality positively influence both satisfaction and the intention to continue using Cstock. The study shows that ongoing mHealth use is driven not only by behavioural expectations (e.g., post-usage usefulness) but also by objective expectations related to system, service, and information quality. These findings can guide policymakers, practitioners, mHealth designers, and stakeholders about key post-user expectations vital for ensuring the sustainability of future mHealth solutions in developing countries, particularly in Malawi.